You can return all eligible item(s) within 10 days for Fufatrade Mall and 3 days for Marketplace. •The buyer will take total responsibility to pay the return fee. Which covers the transport and 5% charge from Fufatrade mall, in this case, you must speak with our customer care to make sure calculation is right and that you are served better Place the item in its original packaging, including any accessories, tags, labels or freebies. don’t create any password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid. Return the item at our pickup stations or we can pick up from you within 1 – 4 business days. Always ensure your return slip is signed by our customer service agent as your proof of return. Once we receive your returned item, we will inspect it and process your refund within 10 business days into your FufaPay account